Returns & Exchanges
At Toby's Sports, we want to ensure you have the right gear for your game. If you are not completely satisfied with your purchase, you can return or exchange eligible items within 30 days of receipt.
Initiate Your Request
Log into your account or contact our customer service team with your order number and the details of the item you wish to return or exchange.
Prepare the Package
Ensure the item is in its original, unused condition with all tags attached and the original packaging intact to qualify for a refund.
Ship the Item
Drop off your package at any authorized courier partner or schedule a pickup through our online portal using the provided return label.
Inspection and Refund
Once our quality control team verifies the item's condition, we will process your refund to the original payment method or issue store credit within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing